Call NYC
In 2016, New York City Council published anonymized records of free constituent assistance provided by district offices. Explore the historical release, then find a current Council contact for help today.
CallNYC is a 2016 civic-data archive
Jamie Burkart built CallNYC in a 24-hour sprint from NYC Council’s daily, anonymized CouncilStat data. This preserves the experiment.
NYC Open Data labels Council casework through early 2025 as historical. A 2026 Council posting names Council Connect as its Council-wide constituent-service database; our Aug. 13, 2026 catalog check found no current export comparable to NYC’s daily 311 feed. Rankings are historical.
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Ask NYC Council and NYC Open Data for a documented, privacy-protected Council Connect feed.
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#1
Helen Rosenthal6th District
Overall About 3,189 annualized cases in the 2016 snapshot
Top Services in the Snapshot Lease Issue Landlord/Managing Agent Issues SCRIE Seeking an affordable housing/apartment Eviction
#2
Jimmy Van Bramer26th District
Overall About 2,609 annualized cases in the 2016 snapshot
Top Services in the Snapshot Land Use: Application/Process Libraries Carriage Horses NYCHA Building Maintenance Parking Permits Graffiti HPD Housing Lottery
#3
Chaim M. Deutsch48th District
Overall About 2,160 annualized cases in the 2016 snapshot
Top Services in the Snapshot Food Stamps Landlord/Managing Agent Issues Built it Back Police Precinct Parking Permits Verizon Section 8
#4
David G. Greenfield44th District
Overall About 1,800 annualized cases in the 2016 snapshot
Top Services in the Snapshot Special Education Food Stamps Tree Planting/Pruning Parking Violation DMV Missed Collection
#5
Stephen Levin33rd District
Overall About 1,574 annualized cases in the 2016 snapshot
Top Services in the Snapshot Libraries Carriage Horses Buses Traffic Congestion Consumer Affairs
#6
Ritchie Torres15th District
Overall About 1,444 annualized cases in the 2016 snapshot
Top Services in the Snapshot Tax Preparation Assi U.S. Citizenship Seeking an affordable housing/apartment Green Card Building Maintenance
#7
Mathieu Eugene40th District
Overall About 1,296 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship Immigration Literary Services for Immigrants Visas Green Card Seeking an affordable housing/apartment
#8
Rafael Espinal37th District
Overall About 1,191 annualized cases in the 2016 snapshot
Top Services in the Snapshot Seeking an affordable housing/apartment Food Stamps Section 8 Green Card U.S. Citizenship NYCHA New Application NYCHA Misc.
#9
Steven Matteo50th District
Overall About 1,121 annualized cases in the 2016 snapshot
Top Services in the Snapshot Pot Holes Tree Planting/Pruning Traffic Signals Street Resurfacing Community Policing Tree Sidewalk Prog
10
Mark Treyger47th District
Overall About 1,081 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship Literary Services for Immigrants Voting Information Food Stamps Built it Back SSI and Social Security
11
Rosie Mendez2nd District
Overall About 978 annualized cases in the 2016 snapshot
Top Services in the Snapshot NYCHA Building Maintenance Landlord/Managing Agent Issues FOR HIRE VEHICLE NYCHA Transfers Building Maintenance
12
Antonio Reyoso34th District
Overall About 912 annualized cases in the 2016 snapshot
Top Services in the Snapshot Tax Preparation Assi Seeking an affordable housing/apartment Section 8 Food Stamps NYCHA New Application NYCHA Misc.
13
Ben Kallos5th District
Overall About 905 annualized cases in the 2016 snapshot
Top Services in the Snapshot Construction General Seeking an affordable housing/apartment Landlord/Managing Agent Issues Noise - Construction Buses Eviction Heat/Hot Water
14
Daniel Dromm25th District
Overall About 888 annualized cases in the 2016 snapshot
Top Services in the Snapshot FORM LETTER Noise - Other Landlord/Managing Agent Issues U.S. Citizenship SCRIE
15
Ydanis Rodriguez10th District
Overall About 888 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship NYCHA New Application Landlord/Managing Agent Issues Seeking an affordable housing/apartment NYCHA Misc. Green Card
16
Barry Grodenchik23rd District
Overall About 860 annualized cases in the 2016 snapshot
Top Services in the Snapshot Snow Removal Street Resurfacing Con Edison Pot Holes Tree Planting/Pruning Construction General
17
Carlos Menchaca38th District
Overall About 846 annualized cases in the 2016 snapshot
Top Services in the Snapshot City Services and Benefits U.S. Citizenship Green Card Eviction
18
Elizabeth Crowley30th District
Overall About 811 annualized cases in the 2016 snapshot
Top Services in the Snapshot Animal Care/Wild Animal Libraries Tree Planting/Pruning Water Quality Pedestrian Safety
19
Julissa Ferreras21st District
Overall About 766 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship Immigration Food Stamps NYCHA New Application Seeking an affordable housing/apartment Green Card
20
Melissa Mark-Viverito8th District
Overall About 723 annualized cases in the 2016 snapshot
Top Services in the Snapshot Seeking an affordable housing/apartment NYCHA Building Maintenance NYCHA Misc. IDNYC Food Stamps Heat/Hot Water Landlord/Managing Agent Issues
21
Alan Maisel46th District
Overall About 662 annualized cases in the 2016 snapshot
Top Services in the Snapshot Sidewalks Tree Planting/Pruning Food Stamps Tree Sidewalk Prog Dead Tree Removal Tax Assessments
22
Ruben Wills28th District
Overall About 656 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship Immigration Seeking an affordable housing/apartment Eviction Violation
23
Fernando Cabrera14th District
Overall About 635 annualized cases in the 2016 snapshot
Top Services in the Snapshot U.S. Citizenship Food Stamps Snow Removal Rental Arrears Seeking Employment Green Card
24
Margaret Chin1st District
Overall About 622 annualized cases in the 2016 snapshot
Top Services in the Snapshot NYCHA Building Maintenance Heat/Hot Water
25
Brad Lander39th District
Overall About 615 annualized cases in the 2016 snapshot
Top Services in the Snapshot Tree Planting/Pruning Pedestrian Safety
26
Karen Koslowitz29th District
Overall About 591 annualized cases in the 2016 snapshot
Top Services in the Snapshot Noise - Other Street Resurfacing Snow Removal Pedestrian Safety Parking Restrictions SCRIE
27
Corey Johnson3rd District
Overall About 575 annualized cases in the 2016 snapshot
Top Services in the Snapshot Heat/Hot Water Landlord/Managing Agent Issues Construction General Noise - Other Maintenance Eviction Seeking an affordable housing/apartment
28
Mark Levine7th District
Overall About 572 annualized cases in the 2016 snapshot
Top Services in the Snapshot Eviction U.S. Citizenship Seeking an affordable housing/apartment Landlord/Managing Agent Issues NYCHA New Application NYCHA Building Maintenance Heat/Hot Water
29
Jumaane D. Williams45th District
Overall About 543 annualized cases in the 2016 snapshot
Top Services in the Snapshot Eviction Parking Restrictions Con Edison Tree Sidewalk Prog Seeking an affordable housing/apartment Tree Planting/Pruning
30
Deborah Rose49th District
Overall About 466 annualized cases in the 2016 snapshot
Top Services in the Snapshot Eviction NYCHA New Application NYCHA Transfers Abandoned Building Pot Holes Public Assistance
31
Vincent J. Gentile43rd District
Overall About 391 annualized cases in the 2016 snapshot
Top Services in the Snapshot SCRIE Food Stamps Tree Planting/Pruning Park Maintenance Tax Exemption Parking Permits Tree Sidewalk Prog
32
James Vacca13th District
Overall About 389 annualized cases in the 2016 snapshot
Top Services in the Snapshot Con Edison Street Lights Speed Bump Request Heat/Hot Water Tree Planting/Pruning Sidewalks
33
Vanessa L. Gibson16th District
Overall About 382 annualized cases in the 2016 snapshot
Top Services in the Snapshot Community Based Organization U.S. Citizenship City Services and Benefits Environmental Control Board HPD Housing Lottery Seeking an affordable housing/apartment
34
Laurie Cumbo35th District
Overall About 303 annualized cases in the 2016 snapshot
Top Services in the Snapshot Housing
35
Daniel R. Garodnick4th District
Overall About 286 annualized cases in the 2016 snapshot
Top Services in the Snapshot
36
Costa Constantinides22nd District
Overall About 277 annualized cases in the 2016 snapshot
Top Services in the Snapshot Con Edison Tree Planting/Pruning Seeking an affordable housing/apartment Snow Removal Speed Bump Request Sidewalks
37
I. Daneek Miller27th District
Overall About 269 annualized cases in the 2016 snapshot
Top Services in the Snapshot Snow Removal Street Resurfacing Sidewalks Con Edison Speed Bump Request National Grid
38
Robert Cornegy36th District
Overall About 238 annualized cases in the 2016 snapshot
Top Services in the Snapshot Eviction
39
Paul Vallone19th District
Overall About 229 annualized cases in the 2016 snapshot
Top Services in the Snapshot Tree Planting/Pruning Con Edison Violation Buses Dead Tree Removal
40
Rory Lancman24th District
Overall About 186 annualized cases in the 2016 snapshot
Top Services in the Snapshot Snow Removal NYCHA Building Maintenance Missed Collection Public Assistance Speed Bump Request Parking Restrictions Lot Cleaning
41
Maria del Carmen Arroyo17th District
Overall About 186 annualized cases in the 2016 snapshot
Top Services in the Snapshot Seeking an affordable housing/apartment Seeking Employment
42
Andrew Cohen11th District
Overall About 158 annualized cases in the 2016 snapshot
Top Services in the Snapshot
43
Donovan Richards Jr. 31st District
Overall About 158 annualized cases in the 2016 snapshot
Top Services in the Snapshot Stop Sign Section 8 NYCHA New Application Mold NYCHA Building Maintenance Lease Issue
44
Annabel Palma18th District
Overall About 119 annualized cases in the 2016 snapshot
Top Services in the Snapshot Food Stamps Eviction NYCHA Misc. Section 8 Employee Benefits and Retirement NYCHA New Application
45
Peter Koo20th District
Overall About 113 annualized cases in the 2016 snapshot
Top Services in the Snapshot Lifeline Housing Recycling Buses Illegal Parking Parking Violation Tree Sidewalk Prog
46
Joseph Borelli51st District
Overall About 109 annualized cases in the 2016 snapshot
Top Services in the Snapshot Tax Assessments Street Signs Tax Exemption Pot Holes SCHE Food Stamps Buses
47
Inez Barron42nd District
Overall About 47 annualized cases in the 2016 snapshot
Top Services in the Snapshot Landlord/Managing Agent Issues Food Stamps Eviction Discrimination
48
Inez E. Dickens9th District
Overall About 15 annualized cases in the 2016 snapshot
Top Services in the Snapshot Seeking an affordable housing/apartment Public Assistance Repair Assistance Rental Arrears Private Use of Public Space Homeless Shelter - DHS Housing Discrimination
49
Andy King12th District
Overall About 1 annualized case in the 2016 snapshot
Top Services in the Snapshot Building Maintenance